Your Questions, Answered

Yes! All of our seafood products are sourced from wild-caught fish harvested in Alaskan waters.

We work directly with trusted commercial canneries, boats, and independent commercial fishermen to ensure the highest quality and freshness in everything we offer.

While we take every precaution to avoid cross-contamination, Kodiak Island Smokehouse is a working facility that processes fish, shellfish, wheat/gluten, dairy, soy, eggs, tree nuts, and sesame.

If you have severe allergies, please contact us with any questions before ordering—we’re happy to help you make informed choices.

Yes! Kodiak Island Smokehouse is subject to regular inspections by both the Food and Drug Administration (FDA) and the Alaska Department of Environmental Conservation (DEC).

Cleanliness and sanitation are extremely important to us. Our processing rooms and equipment are thoroughly washed and sanitized each day, and we follow strict HACCP guidelines to ensure food safety at every step. We also have HACCP-certified staff members on-site to oversee our operations.

All of our smoked products are fully cooked and ready to eat.

You can enjoy them cold straight from the package, or gently warm them to add delicious flavor to soups, chowders, pasta dishes, and more.

No, we do not sell Alaskan wild game meat products in our retail store.

We specialize in seafood sales and custom-processing services for game animals brought in by customers. While we do offer a small selection of specialty meats like summer sausage, salami, and meat sticks, these are made from farmed exotics such as elk, venison, wild boar, and bison sourced from other states in the U.S.

If you're interested in custom game processing for your own harvest, we’re happy to help!

Due to the perishable nature of our products, we ship orders Monday through Wednesday (excluding national holidays) to ensure packages arrive before the weekend.

Please note: shipping from Kodiak can occasionally be delayed by weather or other events beyond our control. We closely monitor conditions and will ship your order on the next available date to ensure it arrives in the best possible condition.

Yes! We are happy to ship to Hawaii.

Shipping fees can vary depending on the order size and delivery location, so please give us a call—we’ll be happy to provide you with an accurate shipping estimate before you place your order.

We ship frozen products using insulated shipping boxes to help maintain quality during transit.

We typically ship through FedEx, but can arrange shipping via UPS or Alaska Air Cargo if you prefer. For the best results, we strongly recommend selecting "Next Day Air" service to ensure your order arrives within 24–36 hours.

Please note: we do not recommend using "Second Day Air," as products may not arrive fully frozen after 48–60 hours.

All shipments must be sent to a physical address—we are unable to ship to P.O. boxes.

No, we do not currently use dry ice in our shipments, as dry ice is not available on Kodiak Island.

However, we package every frozen order as tightly and securely as possible, and we add ice packs when available to help maintain proper temperature during transit.

While most shipments arrive completely frozen, it is not uncommon for some products to arrive partially thawed.

As long as the items are still cold to the touch, they are perfectly safe—simply place them into your freezer upon arrival.